View Full Version : Creating duplicate contacts back in Outlook
July 26th, 2005, 02:05 PM
So I sync'ed with Thunderbird, but now when I go back to Outlook, Plaxo is asking me to create 253 new contacts that are duplicates of contacts already in my address book there. There are 970 contacts in my address book, so I'm not sure why these were flagged as being different -- my first guess was that these 253 contacts had notes and the other didn't, but that wasn't it.
Do you have some tool that can delete/merge duplicate contacts?
-- Christopher Allen
July 26th, 2005, 02:26 PM
Hi Christopher,
Sorry about the duplication issue; our Toolbar should not be doing that, and we'll make sure to get things straightened out for you. I'm having one of my colleagues contact you via e-mail.
September 23rd, 2005, 12:36 AM
Hi,
I am having the same problem with duplicate contacts. Is there any solution?
Ken
September 27th, 2005, 02:49 PM
Hi Ken (and anyone else having duplication issues):
Please do contact our Customer Care folks at http://www.plaxo.com/ask
They have access to individual accounts and are the best people to help you out.
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