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August 1st, 2005, 04:38 AM
I try to connect to Plaxo via Thunderbird.

I sign in with:

a) my primary Email-Address as Username
b) my password

in Plaxo-Online and Plaxo on Outlook it works fine

But in Thunderbird I always get the "Your login was not accepted."-Message. :-(

Does anybody know, whats the problem?

By the way, is the "USERNAME"-Field the emailaddress? I have no clue about any explicit username beside of my Email-adresses...

Thnx for your help!

Alex

August 1st, 2005, 05:48 AM
Does your password contain a "+" sign? If that's the case I was hit by that bug and had to remove it. Plaxo are aware of this specific issue btw.

August 1st, 2005, 02:33 PM
Thnx!

Pass changed - everything is fine!

Greetings
Kpt|Kip

August 1st, 2005, 03:27 PM
Anonymous2, thanks much for the troubleshooting help.

And to both of you anonymouses (anonymi?), I urge you to register for a forum account. It's much easier to monitor replies to your posts and -- with our updated forum software coming up -- you'll enjoy many other advantages too.