August 5th, 2005, 10:08 PM
I have one install on a WinXP (2 PC's work fine) that failed. TB was 1.0 but I updated to 1.06, deleted extension and all others and tried reinstalling Plaxo toolbar. When I open TB for the first time the Welcome to plaxo dialog appears, when I click Next nothing happens.
Here is the log:
[PLX Saturday, August 06, 2005 00:04:32] ***** *****
[PLX Saturday, August 06, 2005 00:04:32] ***** ***** ***** Plaxo Version: 1.58
[PLX Saturday, August 06, 2005 00:04:32] ***** ***** ***** TBird Version: Thunderbird 1.0.6
[PLX Saturday, August 06, 2005 00:04:32] ***** *****
[PLX Saturday, August 06, 2005 00:04:55] ***** main - gInstallState:0
[PLX Saturday, August 06, 2005 00:04:55] ***** main - install state 0
[PLX Saturday, August 06, 2005 00:04:56] FATAL http.progress - ERROR - Got back status: 0 http: [xpconnect wrapped (nsISupports, nsIRequest, nsIHttpChannel)]
[PLX Saturday, August 06, 2005 00:04:56] ERROR http.main - progress cancelled.
[PLX Saturday, August 06, 2005 00:04:56] ERROR main - Failed to get Client ID from Server.
Communication error. Stopping.
[PLX Saturday, August 06, 2005 00:04:56] ***** main - - HandleCommand - plxsync: 19891 ms.
Perhaps it is just a server issue.
-Copart
Here is the log:
[PLX Saturday, August 06, 2005 00:04:32] ***** *****
[PLX Saturday, August 06, 2005 00:04:32] ***** ***** ***** Plaxo Version: 1.58
[PLX Saturday, August 06, 2005 00:04:32] ***** ***** ***** TBird Version: Thunderbird 1.0.6
[PLX Saturday, August 06, 2005 00:04:32] ***** *****
[PLX Saturday, August 06, 2005 00:04:55] ***** main - gInstallState:0
[PLX Saturday, August 06, 2005 00:04:55] ***** main - install state 0
[PLX Saturday, August 06, 2005 00:04:56] FATAL http.progress - ERROR - Got back status: 0 http: [xpconnect wrapped (nsISupports, nsIRequest, nsIHttpChannel)]
[PLX Saturday, August 06, 2005 00:04:56] ERROR http.main - progress cancelled.
[PLX Saturday, August 06, 2005 00:04:56] ERROR main - Failed to get Client ID from Server.
Communication error. Stopping.
[PLX Saturday, August 06, 2005 00:04:56] ***** main - - HandleCommand - plxsync: 19891 ms.
Perhaps it is just a server issue.
-Copart