Need To Re-Install Plaxo Stub to OE each time

Hi,
I think I have asked this before, but I have lost the answer. Each time I restart my computer and restart Outlook Express, I have to re-install the Plaxo stub. Why? Is there anything I can do to not have to repeat this process each time? Thanks.

Candy

Also answered on the Yahoo group, but basically you should not need to normally do this. It's possible some firewall or other softtware you have might have turned off the normal behavior.

If you uninstall and reinstall it should fix this behavior.

http://support.plaxo.com/bin/answer.py?answer=130&query=InstallStub&topic=55&ty pe=f has more info on this...

Thanks for your answer. The online thing I'm using is connected with "Yahoo Online Protection". Do you know of anything around this? I don't want to have to uninstall and reinstall Plaxo each time I use it.

What do I put in the search box to get the <font color="red">"more info"</font> on this?

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http://support.plaxo.com/bin/answer.py?answer=130&amp;query=InstallStub&amp;topic=55&amp;ty pe=f has <font color="red">more info </font> on this...

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Well you should only need to uninstall and reinstall once. That should set something called "InstallStub.exe" (not a great name - we know) to run when your machine starts up. As long as this happens, Plaxo in OE should work ok. You can check by bringing up taskmgr (you can hit Ctrl+Shift+Esc to bring this up), go to Processes, click on the Name column and look for InstallStub.exe - if the install worked properly it should be running.

If not, then most likely some other software on your system (possibly the Yahoo Online protection - I don't know what that does) is preventing the install from happening correctly. You might try contacting Plaxo Customer Care for more assistance.

Thank you for your time and your post. I already did contact customer care, just in case. We'll see what they say. Thanks again.

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...You might try contacting Plaxo Customer Care for more assistance...

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