Not able to work with Address Book Access Widget [Archive]

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February 16th, 2006, 04:55 AM

We have tried to use the widget. It works correctly until it allows to login using user id and password. But while selecting e-mail ids, It shows "Please Wait". After wards, Nothing comes out. Pl. let us know what else we need to do to get the selected
e-mail ids into the text box.

thanks
Ravi

February 16th, 2006, 03:24 PM

Thanks for trying the widget.

Would you check that you've passed us the correct callback URL?
Also check that your page includes our callback JavaScript?

That's where to look first. Let us know whether that gets it working for you.

Kathy

February 17th, 2006, 01:14 AM

Thanks for the reply.

My main page has this entries :
------------------------------------------------------------------------------------------------------
<textarea id="recipient_list" rows="3" cols="80"></textarea>
<a href="#" onclick="showPlaxoABChooser('recipient_list', 'plaxo_cb.html'); return false"><img src="http://www.plaxo.com/images/abc/buttons/add_button.gif" alt="Add from my address book" /></a>
</td>
--------------------------------------------------------------------------------------------------------
plaxo_cb.html
----------------------------------
<html>
<head>
<script type="text/javascript" src="https://www.plaxo.com/ab_chooser/abc_comm.js"></script>
</head>
<body></body>
</html>
--------------------------------

I have pasted the codes there. Both files are in the same directory. Could u please tell us what exactly wrong here?

After selecting a mail id from the list, It show warnming message about secured connection, then it shows "Please wait" for an indefinite period.

Pl. advise

Regards
Ravi

Regds
Ravi

February 17th, 2006, 03:12 PM

Hi Ravi,

Other people who have reported "Gets stuck on Please Wait", have had some sort of configuration issue either with the JavaScript call or the callback page. Do you set document domain? If so, removing that may help. Do you know the error that is reported by the browser? We may have to play with your example itself. You can send me a private message with the link if you'd like.

The security warning comes up when your pages are HTTP and the Plaxo popup pis HTTPS. Unfortunately, in the current version, the widget can only run under HTTPS. We expect to change that. Given release schedules it may be 1-2 months. In our experience, most users will click ok, so hope you can live with that for a bit. Or make your page

Sorry I don't have the full answer for you yet.

Kathy