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jchu45
June 5th, 2006, 05:17 PM
Plaxo seems to have erased all my contacts in my address book. I had Plaxo synched to my address book and it was full (with close to 1000 entries) as of last week. When I launched my address book this morning, all my contact were gone both in Plaxo and in my Address book.

As I had .mac sync with my second mac on, it updated the address book there and I no longer have ANY of my 1,000 contacts.

Any help in getting my contacts back?????

Desparate in San Francisco
Jim

dcolace
June 5th, 2006, 07:24 PM
Jim-

I'm very sorry to hear that your address book was somehow emptied out. Can you please send me your PlaxoAssistant.log file asap so we can determine if Plaxo for Mac was responsible? You can find it easily with Spotlight.

Also, contact, support@plaxo.com and they will be happy to restore your address book on Plaxo Online.