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View Full Version : letter 's' keeps jumping to plaxo contact search in OE


lees93
July 21st, 2006, 01:13 PM
Hi,

I just installed Plaxo and I've noticed in OE 6 that when I'm creating a new email and I type in the letter 's' it automatically switches me to the outlook express toolbar plaxo contact find box.

This happens in every spot.. "To:" , "subject:" , and the message body. I can type other letters... but as soon as I type the letter 's' the OE window gets switched and the plaxo contact find box comes up.

Really annoying... anyone know how to stop this?

Other that that the product seems great.

Thanks.
Lee

s_devaraj04
July 21st, 2006, 06:50 PM
Hi Lee,

Yes! We are aware of this and working on it to make sure this issue is fixed in our next releases. We will let you know when the issue is resolved.

Thanks,
Dave

lees93
July 24th, 2006, 05:17 AM
Dave

Thanks. Do you have any temporary solution or work around to get by this in the mean time?

Lee

bryan
July 24th, 2006, 12:30 PM
You can install the 2.9 O/OE toolbar version, which I believe does not have this issue. This link is only temporary...

http://down.plaxo.com/down/release-2.9.0.38/PlaxoInstallNT.exe

lees93
July 24th, 2006, 12:46 PM
Bryan

What do I 'lose' if I downgrade to 2.9? Do I have to un-install the version of plaxo that I have first?

LEE

bryan
July 25th, 2006, 11:48 AM
There are not too many differences between the 2.10 and 2.9 versions. You do not need to uninstall, you should be able to simply install over it.

In 2.9, the "click-to-call" feature was not present. Also, in 2.10 there was an extra prompt added when you change the info in your cards, allowing you to not notify people via email of the change. However, you can do the same thing from Plaxo Online which will have this option.