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View Full Version : Plaxo Not allowing access to Outlook Address Book


kcordina
August 1st, 2006, 02:35 PM
All of a sudden today between 11.40am and 1.40pm Plaxo now will not allow me access to my Outlook address book. Additionally it will not allow me to connect to Plaxo in the toolbar. It just tries to INITIALIZE and stays there.

When I get emails in Outlook, there are now no names, and it has stopped my ability to respond to emails. It comes up with an Error "AN ERROR OCCURRED WHILE TRYING TO ACCESS THE WINDOWS ADDRESS BOOK".

All was fine up until this point. I had been getting emails all day, no problem.

Any ideas?

Thanks!

Kris

bryan
August 2nd, 2006, 12:01 PM
That's very odd. I would recommend e-mailing support at plaxo.com. You can also temporarily disable Plaxo by going to Start, All Programs, Plaxo, Disable Plaxo Toolbar...