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View Full Version : Removal of "TRACK CHANGES" feature in lieu of large Plaxo "ad"


tom@pr-omotion.com
September 29th, 2006, 05:32 PM
I opened my Outlook Contacts today, only to find that the area of my OUTLOOK Card which is "powered by Plaxo" which allowed me to "track changes," had been replaced by a very large and colorful advertisment for Plaxo enabling me to invite my contacts to "get Plaxo."

In the "old" version, there was a similar, yet smaller button, which I actually used quite frequently, to invite non-Plaxo contacts to sign up for Plaxo. Now, a large portion of my Outlook card feels like a very large Plaxo advertisment, yet, I now have fewer features than when I joined as a VIP Premium member.

The "Track Changes" feature was very useful, but now I can only "get it" if I first "log-on" to Plaxo Online. Why would I want to do this, when the feature had been right there for me, as was a reasonably sized "invite me" button? (Unlike the behemoth button that is there now.) So, if it wasn't broke, why "fix it?"

I don't want to downgrade my level of service. I pay for Premium and I expect Premium. However, given the choice, I'd discontinue Plaxo, if I have to continue to look at a large Plaxo ad each and everytime I open my Outlook contacts.

And frankly, I do NOT want to wait until the next version release. I want my very important "track changes" feature back immediately. I paid for it, and I want it, or I would prefer to have my money back.

~ Tom

privacyguy
October 2nd, 2006, 01:25 PM
Tom - we'll see what we can do. Change history was never considered a feature of Plaxo Premium, but perhaps it should be. Currently, change history shows up if the contact is also a Plaxo member or by viewing the contact through Plaxo Online. Also - the change history is only for the past 90 days.

Applauz
October 24th, 2006, 08:39 AM
For some reason the first line in my address field keeps disappearing. It has been happenning on and off ever since I started using Plaxo. My BIG problem now is that I cannot find the change history, even online. I used to use this to correct the missing addresses. Now they are gone and I cant find out what they used to be. Any help resolving this issue would be greatly appreciated.
Thanks
Michael
applauz@comcast.net

privacyguy
October 24th, 2006, 10:38 AM
Online, the change history link will only be shown for contacts that have changes within the last 90 days. The link is shown when the contact is highlighted.