outlook crashing systematically anyone can help?

[olivierb]

There is no Fatal error, outlook closed automatically and I am forced to disable to plaxo bar...quite boring!

here below the log file...

------------------------------------
Wed Oct 18 17:32:09 2006
Plaxo Version (plx_out): 2.11.1.5


[PLAXO 10/18 17:32:09 0x0edc] OUT
[PLAXO 10/18 17:32:09 0x0edc] [OnConnection] [1]
[PLAXO 10/18 17:32:09 0x0edc] [CInstanceEvents] constructing
[PLAXO 10/18 17:32:09 0x0edc] [OnConnection] done
[PLAXO 10/18 17:32:09 0x0af0] PLX
[PLAXO 10/18 17:32:09 0x0af0] [run] version: 11.0.0.8010 nExplorers: 1
[PLAXO 10/18 17:32:09 0x0af0] [AttachInstances] starting
[PLAXO 10/18 17:32:09 0x0af0] [GetApp] register app
[PLAXO 10/18 17:32:09 0x0af0] [GetApp] app cookie: 0x301
[PLAXO 10/18 17:32:09 0x0af0] OnViewSwitch
[PLAXO 10/18 17:32:09 0x0af0] [InitExplorers] finished attach [1]
[PLAXO 10/18 17:32:09 0x0af0] Plaxo Version (plx_core): 2.11.1.5
[PLAXO 10/18 17:32:09 0x0af0] MAPI: APP
[PLAXO 10/18 17:32:09 0x0af0] Initing Objects
[PLAXO 10/18 17:32:09 0x01b0] UIT
[PLAXO 10/18 17:32:09 0x0af0] *************** [file: C:\Program Files\Plaxo\Users\1815545468\Outlook\views.dat] Couldn't open file (and no backup)
[PLAXO 10/18 17:32:09 0x0af0] *************** [file: C:\Program Files\Plaxo\Users\1815545468\Outlook\history.dat] Couldn't open file (and no backup)
[PLAXO 10/18 17:32:09 0x0af0] *************** [file: C:\Program Files\Plaxo\Users\1815545468\Outlook\search.dat] Couldn't open file (and no backup)
[PLAXO 10/18 17:32:09 0x0af0] [LogMgr:init] failed to read file
[PLAXO 10/18 17:32:09 0x0af0] *************** [file: C:\Program Files\Plaxo\Users\1815545468\Outlook\ignored.dat] Couldn't open file (and no backup)
[PLAXO 10/18 17:32:09 0x0af0] [ReadFolderFile] folderMgr reading in
[PLAXO 10/18 17:32:10 0x0aec] [ExcepCallBack] Thread 0xaec threw an exception at 0x0: ACCESS_VIOLATION (0xc0000005)
[PLAXO 10/18 17:32:10 0x0aec] Plaxo Version: 2.11.1.5
[PLAXO 10/18 17:32:10 0x0aec] [ExcepCallBack] invalid read to address 0x0
[PLAXO 10/18 17:32:10 0x0aec] [ExcepCallBack] eax: 0x1e56388 ebx: 0x774e1a60 ecx: 0x1acc20 edx: 0x0 esp: 0xf22f55c
[PLAXO 10/18 17:32:10 0x0aec] [ExcepCallBack] esi: 0x774e1a64 eip: 0x0 ebp: 0xf22f57c segcs: 0x1b segss: 0x23
[PLAXO 10/18 17:32:10 0x0aec] 001B:00000000 (0x001ACC20 0x774E1A60 0x01E56388 0x001844A4) OUTLOOK.EXE
[PLAXO 10/18 17:32:10 0x0aec] 001B:18031800 (0x001ACC20 0x00000000 0x0F22F638 0x00000000) scriptproxy.dll
[PLAXO 10/18 17:32:10 0x0aec] 001B:7750180A (0x001ACC20 0x774E1A60 0x0F22F638 0x00000000) ole32.dll
[PLAXO 10/18 17:32:10 0x0aec] 001B:77501A3B (0x0F22F5CC 0x774E1A60 0x0F22F638 0x774EC1F8) ole32.dll
[PLAXO 10/18 17:32:10 0x0aec] 001B:7750155D (0x0F22F640 0x0F22F5CC 0x00000000 0x0D123C84) ole32.dll
[PLAXO 10/18 17:32:10 0x0aec] 001B:774FF9E9 (0x0F22F7A0 0x00000000 0x00000001 0x00000000) ole32.dll
[PLAXO 10/18 17:32:10 0x0aec] 001B:774FFABA (0x0F22F7A0 0x00000000 0x00000001 0x00000000) ole32.dll
[PLAXO 10/18 17:32:10 0x0aec] 001B:774FFA89 (0x0F22F7A0 0x00000000 0x00000001 0x00000000) ole32.dll
[PLAXO 10/18 17:32:10 0x0aec] 001B:774FFAF7 (0x0F22F7A0 0x00000000 0x00000001 0x65AF1380) ole32.dll
[PLAXO 10/18 17:32:10 0x0aec] 001B:65AF1588 (0x0D123C70 0x0D11187C 0x0D17A0F0 0x0D111810) jsproxy.dll
[PLAXO 10/18 17:32:10 0x0aec] 001B:65AF1D92 (0x00010000 0x0F22F8C0 0x0F22F9C8 0x0D11187C) jsproxy.dll
[PLAXO 10/18 17:32:10 0x0aec] 001B:771CBBEF (0x00010000 0x0F22F8C0 0x0F22F9C8 0x0D11187C) WININET.dll
[PLAXO 10/18 17:32:10 0x0aec] 001B:771CB773 (0x0D11C198 0x00000000 0x0D11C198 0x0D111810) WININET.dll
[PLAXO 10/18 17:32:10 0x0aec] 001B:771CB405 (0x0D11C198 0x0F22FB0C 0x00000000 0x0D123070) WININET.dll
[PLAXO 10/18 17:32:10 0x0aec] 001B:771CB204 (0x00000000 0x7C9106EB 0x0D111810 0x0D111800) WININET.dll
[PLAXO 10/18 17:32:10 0x0aec] 001B:771D546F (0x0E7AFC24 0x008B5C30 0x00000103 0x00000000) WININET.dll
[PLAXO 10/18 17:32:10 0x0aec] 001B:771B1921 (0x7C80B50B 0x0D111810 0x7C9106EB 0x0E7AFC24) WININET.dll
[PLAXO 10/18 17:32:10 0x0aec] 001B:771CDA6D (0x771CDA62 0x0D111810 0x00000000 0x000000C8) WININET.dll
[PLAXO 10/18 17:32:10 0x0aec]
[PLAXO 10/18 17:32:11 0x0af0] 3379 entries in storage file
[PLAXO 10/18 17:32:11 0x0ee0] [RescanThreadProc]
[PLAXO 10/18 17:32:11 0x081c] NET
[PLAXO 10/18 17:32:11 0x0ee0] [COutApplication] constructor
[PLAXO 10/18 17:32:11 0x0ee0] [ScanFolders] rescanning
[PLAXO 10/18 17:32:11 0x0ee0] Skipping public message store
[PLAXO 10/18 17:32:11 0x0aec] Exception thrown.

Press Ctrl+Ignore to ignore all asserts of this type for this session.
[PLAXO 10/18 17:39:22 0x0204]

[bryan]

E-mailing support at plaxo.com is probably the best approach at this point. Not sure what's going on here, but from the log file it looks like this problem may not be related to Plaxo itself, though it may be related to some strange interaction with another plug-in or something.