Plaxo in different browsers

[ladams02]

Has there been any issues with Plaxo not working in certain browsers? Particularly IE6?

I can load the Plaxo widget in IE6 and login to my Gmail account. But once I select a few contacts and click Next it hangs up on Please Waiting.

I can use FireFox or IE7 and make it all the way through with the contacts being added to my form field.

Any ideas or thoughts?

[kas]

Hi ladams02,

This is a new one for me. Would you post or private message me a link so we can check it out?

Kathy

[rashahassan_13]

Hi,
I have the same problem (only problem is, its across all platforms), I wonder how you overcame your issue,

[kas]

Hello rashahassan_13,

Without a link to your site, here's where to look.

The behavior of "click on Next and nothing happens" is most typically due to (from widget instructions on http://www.plaxo.com/api/widget):

This file must be hosted on the same site as the page you will be launching the widget from (e.g. mysite.mydomain.com), and they must both be accessible by the same protocol (HTTP, or HTTPS, whichever you are using). Specifically, the widget won't work if you try and load the .html page from your filesystem directly into your browser; it must be loaded via your web or application server. (Step 1)

or

Not having the correct absolute path to your callback. (Step 4)

If neither of these helps you out, send us a link to your site and we'll take a look. If you don't want to post it to the forum, send me a private message.

Best,

Kathy

[kas]

Oh just to complete this thread, the solution for ladams02 above was one of the two typically "got-cha's" in my previous post - getting the absolute pathname right.

Kathy