Please wait.... [Archive]

mister_fab

February 16th, 2007, 06:35 PM

Hello, I have some difficulties to make the address book widget working with our site. I have followed and double checked your instruction that are very straightfwd by the way and everything goes right until I check several of my contacts and I click on the next button to have them copied in the text area. At that point the next button switch to a "please Wait" blinking state and nothing else happens and the onABCommComplete function is not called. It's kind of difficult to trace through the obfuscated js code and I was wondering if there was an extra set of scripts I could use to debug that - I have also noticed the Plexo.debug object but did not know yet how to set up the log level. Any help appreciated. Thanks.
f.

kas

February 20th, 2007, 02:54 PM

Hello Mister_Fab,

Sorry, I don't know of any additional debug tools. Any other developers have a favorite?

Usually "please wait" comes from one of two things:

http://www.plaxo.com/api/widget

1) having the page from step 1 in the widget instructions not on the same page you are launching the widget from

or

2) not using the absolute path for your callback page in step 4
e.g. /mypages/plaxo_cb.html

Mostly, it's the second that trips people up.

If that doesn't fix it, either post your URL here for more assistance or send me a private message.

Best regards,

Kathy

sarath_ch9

March 19th, 2007, 04:37 AM

Hello,
I have some difficulties while i include wid get in my app.

i was able to login with my userId and password and also i am getting my address book. But the problem is - i have selected some addresses from my address book and clicked next. then its showing please wait... and the status will not be changed for ever.

i have included widget in my app like this..

1. I have created a new page and included the 3 java script files.i.e util.js,basic.js,abc_launcher.js.
2. And i have created a new page and i have included named plaxo_cb.html and included as specified in the example i.e
<html>
<head>
<script type="text/javascript" src="https://www.plaxo.com/ab_chooser/abc_comm.jsdyn"></script>
</head>
<body></body>
</html>

and i have given the path as the return path for onclick function for the image i.e
<a href="#" onclick="showPlaxoABChooser('recipient_list', 'presentation/jsp/plaxo_cb.html'); return false">

Please give me the solution for this..

Anther thing is that if i include the 3 java script files and one jsdyn file in the same page its working fime but when the page loads it is giving one alert message like--"'Unable to add recipients. Please close the address book window and try again."

please give me the slotion for this.

thanx
sarath kumar ch
sarath@neevtech.com
www.neevtech.com

sarath_ch9

March 19th, 2007, 04:48 AM

Hello,
I have some difficulties while i include wid get in my app.

i was able to login with my userId and password and also i am getting my address book. But the problem is - i have selected some addresses from my address book and clicked next. then its showing please wait... and the status will not be changed for ever.

i have included widget in my app like this..

1. I have created a new page and included the 3 java script files.i.e util.js,basic.js,abc_launcher.js.
2. And i have created a new page and i have included named plaxo_cb.html and included as specified in the example i.e
<html>
<head>
<script type="text/javascript" src="https://www.plaxo.com/ab_chooser/abc_comm.jsdyn"></script>
</head>
<body></body>
</html>

and i have given the path as the return path for onclick function for the image i.e
<a href="#" onclick="showPlaxoABChooser('recipient_list', 'presentation/jsp/plaxo_cb.html'); return false">

Please give me the solution for this..

Anther thing is that if i include the 3 java script files and one jsdyn file in the same page its working fime but when the page loads it is giving one alert message like--"'Unable to add recipients. Please close the address book window and try again."

please give me the slotion for this.

thanx
sarath kumar ch
sarath@neevtech.com
www.neevtech.com

kas

March 20th, 2007, 07:58 PM

Hi Sarath,

Using the two pages is important for the widget to work successfully.

So, that would indicate that there's likely a problem with the absolute path for your callback page. However it's hard to tell since I can't see what you have for the textarea id either.

If that isn't enough info for you to fix it, either post your URL here for more assistance or send me a private message with the URL for your site.

Best,

Kathy

Screenie

March 26th, 2007, 10:32 AM

Kathy,

We are also having problems with the "please wait".

I will PM with our URL now, and will then post the answer once we find it so that we can help others.

Also, here are links of topics that were created about the same issue:
http://forums.plaxo.com/showthread.php?t=3200&highlight=widget
http://forums.plaxo.com/showthread.php?t=3060&highlight=widget

kas

April 3rd, 2007, 02:55 PM

Hi Screenie,

Usually "please wait" comes from one of two things:

http://www.plaxo.com/api/widget

1) having the page from step 1 in the widget instructions not on the same page you are launching the widget from

or

2) not using the absolute path for your callback page in step 4
e.g. /mypages/plaxo_cb.html

Mostly, it's the second that trips people up.

Plaxo adds the "http://" and the domain/hostname from the page you are launching the widget from. So start your callback path with the / that starts your pathname to the callback.

Kathy

ninad

May 3rd, 2007, 01:10 AM

Hello, I have some difficulties to make the address book widget working with our site. pls let me know, how many pages i have to add in my site relative to plaxo service. i have added one page, and copy all 4 script tag in that page.
I am getting Please wait problem.

can u explain how two pages are added and where that code shoud copy on which page. Please give me solution

ninad

May 3rd, 2007, 01:43 AM

hello, i am having one problem regarding accessing plaxo web service.
I am having one error at page load "Unable to add recepients.Please close the address book window and then try again"
please give me solution

kas

May 6th, 2007, 11:14 PM

Hello Ninad,

You need two pages. One page for your callback (step 1). One page where you are launching the widget and the textarea to fill (steps 2,3,4 of the widget instructions). Both of the pages need to be hosted at the same site.

Let us know if that helps.

Kathy

olu_guy

March 13th, 2008, 11:19 AM

Did anyone find a solution to this problem ? I am having exactly the same problem.

Widget has been setup properly.
I am able to login and click on the contacts I want to add to the textarea.
Clicking the button displays a animating please wait... button indefinately.

How can I resolve this ?

Cheers

kas

March 17th, 2008, 05:33 PM

Hello olu_guy,

Usually "please wait" comes from one of two things:

http://www.plaxo.com/api/widget

1) Make sure you have two pages: one to launch the widget and one for the callback

or

2) check the path for your callback page in step 4
e.g. /mypages/plaxo_cb.html if your callback is: http://www.mydomain.com/mypages/plaxo_cb.html

Mostly, it's the second that trips people up.

Plaxo adds the "http://" and the domain/hostname from the page you are launching the widget from. So start your callback path with the / that starts your pathname to the callback.

If this doesn't help you, private message me with your URL (and test account if needed) so that I can take a look at it.

Kathy

fdavies

March 22nd, 2008, 12:28 AM

Hello olu_guy,

Usually "please wait" comes from one of two things:

http://www.plaxo.com/api/widget

1) Make sure you have two pages: one to launch the widget and one for the callback

or

2) check the path for your callback page in step 4
e.g. /mypages/plaxo_cb.html if your callback is: http://www.mydomain.com/mypages/plaxo_cb.html

Mostly, it's the second that trips people up.

Plaxo adds the "http://" and the domain/hostname from the page you are launching the widget from. So start your callback path with the / that starts your pathname to the callback.

If this doesn't help you, private message me with your URL (and test account if needed) so that I can take a look at it.

Kathy
Hi Kathy,

Wow, add me to the list of folks who have a problem with this.

widget is at: http://fjd1.com/obama_petition/widgettest.html

Callback page is: http://fjd1.com/obama_petition/info/ifr

I have tried several versions as can be seen in commented out portions of
the source code. Absolute path, relative path, different versions of the call back page. ...Even chmod ifr to 777.

Am I missing somethig here? Is there more code to be copied from your demo that I have overlooked? I thought I made a near exact copy of your demo yet
it still stalls on its last step.

Do I need the call back page to IFRAME into the testwidget.html page or something?

What about my domain name? I'm hosted by Virtual.ave which n turn may be
hosted by another. My domain name is fjd1.com The widget will be
hosted at obamacitizens.com ...which currently is a redirect to:
http://fjd1.com/obama_petition/

Thanks in advance for any help, ...I'll post again with your solution??

Frank (fdavies)

kas

March 25th, 2008, 03:02 PM

Hello fdavies...

I tried your site. Widget seemed to work just fine. Did you change something?

The text box didn't clear, so had the "Enter Address Here" along with the contact email address I had selected. The second time I ran it, it did clear it and just put in the email address.

Kathy