View Full Version : Plaxo not sync-ing with Google Cal
maniawire
July 1st, 2007, 07:39 AM
I was successful with sync-ing ical(mac) and Plaxo.
However, every time manually sync Plaxo with Google, it is keep failing.
Is there some setting I need to change with my Google Calendar?
hong
July 2nd, 2007, 02:02 PM
Dear maniawire,
We've been getting some reports of failed syncs with Google Calendar. How many events do you have? And how many calendars?
Drop me an e-mail with your Plaxo account e-mail address and we'll take a look.
Thanks,
Hong
I was successful with sync-ing ical(mac) and Plaxo.
However, every time manually sync Plaxo with Google, it is keep failing.
Is there some setting I need to change with my Google Calendar?
Marykay
July 3rd, 2007, 09:05 AM
I'm having the same problem. I was able to sync my Yahoo contacts and calendar fine. The sync with Google does not get any further than "Connecting to your Google account..." with the blue striped bar scrolling endlessly.
I have seven (7) calendars, plus I'm connected to four (4) others. There are quite a few events in each calendar but I don't know an exact count on any of them.
I am looking forward to getting all of my contacts integrated so any help you can provide will be greatly appreciated.
fowlduck
July 4th, 2007, 08:04 PM
Firebug reveals the source of the error:
=== Error Copied from firebug ===
invalid property id
https://preview.plaxo.com/axis/sync?_action=getAuthToken&clientType=Google&userId=nathan.sutton&password=Sttns!Ln%26Nl1&authInfo.authBySession.session=60147318934%3A18355 673717917286570&authInfo.clientInfo.clientId=plx_online_user&authInfo.clientInfo.locale=en_us&_callback=dojo.io.ScriptSrcTransport._state.id1.js onpCall
Line 7
=======================
=== Error as it appeared in firebug ===
invalid property id
ajax_create_xmlhttp()ajax.js (line 1)
ajax_logger("index", "&t=30&UseDefault=1&PlaxoMember=1&Premium=&UseOnePanel=")ajax.js (line 1)
[Break on this error] <authToken xsi:nil="true"></authToken>\n
=======================
It said the Error was at sync line 7, this is the offending source, when I clicked on it:
=======================
1dojo.io.ScriptSrcTransport._state.id1.jsonpCall(
2{
3 "response": {
4 "code": 400,
5 "message": "AxisParseException:SAXParser has failed. Unterminated entity reference, 'Nl1' (line 1 char 283)"
6 },
7 <authToken xsi:nil="true"></authToken>
8}
9);
=======================
It appears that the <authToken> XML is the offending code.
I can provide more information, just email me.
fowlduck
July 6th, 2007, 09:10 AM
This hasn't been fixed yet, huh?
fowlduck
July 12th, 2007, 02:09 PM
Not even a reply? Is Plaxo even aware that this is broken? I know you guys said mid-July for the next version, but even an acknowledgment that this is recognized as a problem would satisfy me, and probably others.
fowlduck
July 20th, 2007, 12:09 PM
By the way, this error I've reported occurs when creating Google Calendar as a sync point. I put in my username and password for google calendar, click to start the sync, and this error occurs.
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