Sync problems with non-repeating whole-day events

[Max1211]

I'm having trouble with the synchronisation of one of my sync points (MS Outlook). The non-repeating whole day events are shifted in time so that they are planned according to UTC (GMT). All sync points however are set to GMT+1 (Amsterdam), and this is also the timezone setting in Plaxo online.
Any suggestions how to fix this?

[adrian]

Hi,

We've had some reports of this issue happening for certain time zones and we're looking into it. We may need your Plaxo log file to help us fix the problem - first enable the diagnostic log in the Plaxo/Options/Privacy dialog. Then try to reproduce the problem for a new event and the go to the same dialog and select one of the options to get and send the log file - you can use adrian@plaxo.com for that.

Sorry for the inconvenience.

Adrian

[sgodfrey2000]

I too am having a similar problem. Except all day events span 2 days in Outlook. Just started since I installed new toolbar.

[zaxxon]

I have EXACTLY the same problem, All-day events in plaxo and iCal are synced into Outlook with a start-time two hours before midnight on the preceeding day.

I am at GMT-2, so this seems to be some timezone problem.

I did some logging while adding a test-entry, should I send you the file as well?
Or do you have an ETA for a fix?

[jsloan]

Same problem here in GMT -8. Could not recreate with a new event, though.