1 Hour Difference

[pew]

From searching I see that this problem has occured in the past. I have cross checked that the time, time zone and DST are checked on both PC's, but I continue to get some cal entries showing with a -1 hour difference.

PC 1. Vista Ultimate, Outlook 2007, Plaxo 3.15.0.32
PC 2. Vista Business, Outlook 2007 Business edition, Plaxo 3.15.0.32

I have forced a resync from both endpoints.

Does anyone experience the same issue now? If you did in the past how did you fix...

Any help / pointers would be gratefully received.

[pew]

Anyone out there with this problem?

[vax1ne]

Yes. I am on two Macs, 10.5.5 with Plaxo installed on 3.12 build 839. I use Entourage 2008 to do most of my email, and have it syncing to iCal. I then have iCal syncing to Plaxo. Home mac syncs to Plaxo. The one hour time change occurs someplace in between the two Macs. This is a new "feature" of the most recent Plaxo builds.

Thoughts?

[pew]

Hello, anyone had this and solved the issue?

[Stephen Martin]

I have this problem using Plaxo on Outlook running on XP.

Regular events sync up perfectly, but (some) recurrent ones appear in Plaxo one hour earlier than they should - Plaxo then appears to pass that information onto my other sync points.

Eventually, one of them syncs back the earlier item, it reaches the original sync point and then Plaxo decides to move it up the calendar by another hour. I had one meeting appear at 4.30am!

Sadly, this fault caused me to stop using Plaxo a few months ago. I tried it again today after I was notified that my machine was running a new version of the Plaxo app but the same fault remains.

It's a great shame because Plaxo is an otherwise wonderful tool and service.

I really hope their clever development folk get to nail this one, once and for all.

[pew]

Plaxo Support any one there to help with this issue?

[K-Lye]

From searching I see that this problem has occurred in the past. I have cross checked that the time, time zone and DST are checked on both PC's, but I continue to get some cal entries showing with a -1 hour difference.

PC 1. Vista Ultimate, Outlook 2007, Plaxo 3.15.0.32
PC 2. Vista Business, Outlook 2007 Business edition, Plaxo 3.15.0.32

I have forced a re sync from both endpoints.

Does anyone experience the same issue now? If you did in the past how did you fix...

Any help / pointers would be gratefully received.

I've also been a happy user of Plaxo for many years only for this to start happening now. To say it's frustrating would be putting it very mildly. I'd be eager to know what's being done to fix this.

[dcolace]

This is really just a cross post to say that we are starting a new investigation into this problem.

Please check out this thread: http://forum.plaxo.com/showthread.php?t=7308 if you would like to help get this fixed.

-Drew

[dcolace]

I'm not seeing any examples from Plaxo members of cases that demonstrate this 1 hour difference. Is this not occurring any more?

-Drew

[K-Lye]

I'm not seeing any examples from Plaxo members of cases that demonstrate this 1 hour difference. Is this not occurring any more?

-Drew
Ok, here is my example:

Home PC - Win XP / Outlook 2003 / Plaxo 3.19.0.16 / Plaxo 3.19.0.16 / GMT
Office PC - Win XP / Outlook 2003 (with Exchange) / Plaxo 3.19.0.16 / GMT

Issue occurs with recurring appointments only. For example, I have a repeating appointment every Saturday and Sunday morning at 9am on my Home PC. This was reflected correctly in Plaxo. This was correct as of last night.

However, today I have logged on to my Work PC and this appointment is now showing a start 8am in my Outlook. On checking Plaxo, the appointment is still showing 9am.

Incidentally and I think this might be related, exception appoinements - whereby I adjust one of the aforementioned so it doen't follow the sequence are apparently completely ignored by Plaxo.

Actually - having investigated further, I have another recurring appointment at 11.30am which I have adjusted on my Work PC but this is not changing the appointment on Plaxo at all - currently showing 12.30pm.

[K-Lye]

Hi. Any news on this?