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Old October 25th, 2009, 09:31 PM
taser8 taser8 is offline
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Default Plaxo/Outlook/GCal

I've been using Google Calendar synched with my Outlook on my home and work computers; recently I started using Plaxo Premium to synch contacts, notes, tasks, and calendars between the home and work machines.

I tried to sync today and got an error that I had over 10000 appointments on my calendar! I went back through and discovered that dozens of my Outlook calendar entried had been duplicated multipled times - most of them thirty to fifty times, but one had been duplicated over five thousand times!

I've been trying to clean them up. I have been able to find most of the offending entries in Outlook and, using table view, batch-select them and delete them. But I still get errors when I try to sync, and when I go into my calendar on the Plaxo website I still see the multiple entries - and I can't even find a way to batch delete those, but rather can only delete them one at a time!

I've tried running the de-duper and it helpfully informs me that I have no duplicates in my caledar! How nice.

Any help anyone can offer would be great; I am still in my trial period for Plaxo Premium and frankly if this is the kind of situation I am going to end up with there's no way I am going to use it...
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Old October 26th, 2009, 03:26 PM
dcolace dcolace is offline
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Default Re: Plaxo/Outlook/GCal

Quote:
Originally Posted by taser8 View Post
I've been using Google Calendar synched with my Outlook on my home and work computers; recently I started using Plaxo Premium to synch contacts, notes, tasks, and calendars between the home and work machines.

I tried to sync today and got an error that I had over 10000 appointments on my calendar! I went back through and discovered that dozens of my Outlook calendar entried had been duplicated multipled times - most of them thirty to fifty times, but one had been duplicated over five thousand times!

I've been trying to clean them up. I have been able to find most of the offending entries in Outlook and, using table view, batch-select them and delete them. But I still get errors when I try to sync, and when I go into my calendar on the Plaxo website I still see the multiple entries - and I can't even find a way to batch delete those, but rather can only delete them one at a time!

I've tried running the de-duper and it helpfully informs me that I have no duplicates in my caledar! How nice.

Any help anyone can offer would be great; I am still in my trial period for Plaxo Premium and frankly if this is the kind of situation I am going to end up with there's no way I am going to use it...
As a Plaxo Premium subscriber, you have access to several help options. It may be that a representative will need to remote connect to your PC to try to help solve the duplication issue (as it sounds like the duplication is occurring on you PC rather than on Plaxo Online).

Check out this link in our support section for help options:

http://help.plaxo.com/al/12/1/articl...b=search&bt=4n

-Drew
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